Frequently Asked Questions

Yes! Visit our Store Locator page to find the nearest store carrying Dr. Oz Good Life products.

Yes, studies have shown that both the silver threads and the silver treatment we use throughout our products is safe for humans and pets. It also won’t wash out over time or irritate the skin.

Allow 5-7 business days for standard shipping. Expect your white glove delivery order to arrive within 10-15 business days. We will contact you near the delivery date to schedule the delivery time for white glove delivery orders. Due to high demand, shipping times may vary.

We accept returns within 30 days of receiving your product (120 days for mattresses). Contact customer service with your receipt and order ID number to start the process.

Call our customer service team at 888-401-1520, Monday through Friday between 9 a.m. and 6 p.m. Mountain Standard Time.

If you are filing a claim under the specific warranty for your product, contact customer service. You will need a copy of your receipt and order ID number. We may ask you to take and send photos of your product so we can process the claim.